FAQs

 

The turnaround time depends on the difficulty level and the amount of work. In most of the cases we require 24 hours as our turnaround time. Our more than one hundred skilled designers are working to provide their best effort within the shortest possible time for you.

You can pay us via PayPal or Bank transfer. Every end of the month we send an invoice mentioning all the details and price, then you will get PayPal details information inside the invoice.

Weekly or monthly you can choose any one of these as your payment method. We want to build up long-time relation with our clients. We’ll process the information and send you an invoice for each order accepted.

We like to continue our task until we get a positive report from you. For satisfying our customer, we never charged twice. So feel free to knock us for remodifing your order.

One, two, ten or thousand whatever your images quantity are, we will appreciate it because each and every single customer is considering as a valued client for us. So feel free to order us, no matter the quantity is.

We’re ready to provide you with the offshore production 24/6 hour service. It’s guaranteed that your task will never be held up.

Yeah! Your first three different types of image manipulations absolutely free of charge so that you can check our work quality. Please visit the free trial page for details.

You can take unlimited space using the FTP server. There is no limit on size for uploading of your images.

You can get a brief information about our pricing from the pricing page. You can visit the contact page or can contact us through direct mail (support@phototrims.com) for detail inquiry. You’ll hear back from us within 30 minutes.

You can send us images in a format depending on your convenience. It’s absolutely your choice and we’ve no issue with it.

Depending on your request, we can deliver the work in any format. We’ll deliver you the same format unless you ask for any particular format. Simply tell us your desired format and it won’t be a big deal.

No way, we will never use your share images and files for any commercial purpose.

Don’t worry! Everything happens between you and us is highly confidential. No way, we’ll never disclose the images to anyone. All of our employees are signed in a non-disclosure agreement. We have outstanding security measures to protect our computers from malware and viruses.

We create a unique FTP account for each and every client’s username and password that will remain confidential to ensure the highest level of security.

Yes, indeed. In fact, it’s one of the tasks we’re very skilled at. We’ll deep etch the images, then change the background and send the final work back to you.

All of the PhotoTrims craftsmen are of hands on experience. They’re really good at what they do. Every single task is double checked before getting it done.!

 

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